GENERAL JOB DESCRIPTION
The valet parking attendant is responsible for providing a superior and exceptional experience for every client and customer that visits the establishments we service. This includes customers who choose to use the valet parking service, and those who do not. Valet parking attendants must anticipate the needs of each customer and look to exceed their expectations in every interaction. Valet parking attendants must maintain a positive attitude and a professional appearance at all times. The valet parking attendant reports to the valet supervisor or account manager.
PRINCIPLE DUTIES AND RESPONSIBILITIES
- Arrive early or on time for your shift
- Welcome each customer with a smile and a warm greeting
- Open all car doors, venue doors, hold umbrellas, and offer information, direction, and assistance to handicapped and elderly customers
- Safely perform valet parking services and operate customer’s vehicles in accordance with all applicable laws, ordinances, and GLV policies
- Handle cash, valet tickets, keys, company attire, and equipment with honesty, professionalism, respect, and care, in accordance with GLV policies
- Maintain a professional appearance, language, demeanor, and behavior
- Adhere to all of the policies, procedures, guidelines, and rules outlined in the Valet Employee Handbook
- Be willing to perform other related duties, as requested, such as equipment set-up and break down, and grounds clean up
ELIGIBILITY REQUIREMENTS
- Must be 18 years old or older
- Must possess a valid driver’s license and a driving record that meets the criteria of our insurance carrier
- Must be able to get in and out of cars easily and move quickly
SKILLS REQUIRED
- Must be able to work nights and weekends
- Must demonstrate strong customer service skills
- Must be able to communicate clearly and effectively in a courteous manner at all times
- Must be able to operate both standard and automatic transmission vehicles
- Must be able to run or stand for up to 8 hours at a time
- Must be able to lift, push, or pull 50 pounds
- Must be able to work outdoors in all weather conditions
WE ARE AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT UNLAWFULLY DISCRIMINATE ON THE BASIS OF ANY STATUS OR CONDITION PROTECTED BY APPLICABLE FEDERAL OR STATE LAW.
